support@heraai.co
We aim to reply within 3 business days. / 我们会在 3 个工作日内回复。
In-app: Settings → Delete Account. / App 内：设置 → 注销账户。
The account is immediately deactivated; you can restore it by signing in within 15 days. If not restored, all data is permanently deleted when the window expires. / 提交后账户立即冻结；15 天内重新登录即可恢复；逾期未恢复，期满后全部数据永久删除。